Chapter 14 Training and Development

Orientation is a formal process of familiarizing new employees with

• Organization, job and work unit

• Organization, Supervisor and work unit

• Management, department and work unit

• Manager, supervisor and colleagues

................................ is any procedure initiated by an organization to foster learning among organizational members

Learning objectives of a training should be ........................

Training is done initially to bring new hired up to the ........... required by the company

Training able to reduce .................

• Innovation in strategies and products

• Capacity to adopt new technologies and methods

• Employee turnover

• Employee motivation

How many steps in developing a training program?

• 5

• 7

• 6

• 8

................................ teach the employees the technological aspects of the job

• Quality training

• Professional training

• Skills training

• Technical training

Quality Training .............

• Teach the employee the technological aspects

• Training on quality standards

• Training on personality traits, social graces, communication and personal habits

• Proficiencies needed to perform the job