Saks OFF 5TH Reselling Policy Quiz

Imagine Samuel, Ethan, and Daniel are working at Saks OFF 5TH. What is one of the rare situations that could put their goal at risk?

• Samuel returning merchandise

• Ethan donating merchandise to charity

• Daniel reselling merchandise over the Internet

• Using merchandise for personal use

Imagine Benjamin, Anika, and Rohan are planning to start a small business. What are some common reselling methods they could consider, as mentioned in the text?

• Reselling merchandise over the Internet

• Selling merchandise at a garage sale

• Exchanging merchandise with friends

• Donating merchandise to charity

Sophia, Rohan, and Grace are planning a shopping spree to buy designer merchandise. They found out that a specific designer limits the amount of merchandise a customer can purchase within a given timeframe. Can you guess which designer it is?

• Louis Vuitton

• Prada

• Chanel

• Gucci

Imagine Jackson, Daniel, and Isla are playing a game of 'Guess the Merchandise'. They are trying to figure out what is the most commonly resold merchandise according to the text. Can you help them out?

• Shoes

• Jewelry

• Cosmetics and fragrances

• Handbags

Nora, Noah, and Grace are playing a game of 'Risk Management Store'. They have a rule that a single SKU can only be sold a certain number of times before it needs to be approved by 'Risk Management'. Can you guess what is the maximum number of units of a single SKU they can sell before needing approval?

• 24

• 18

• 12

• 6

Imagine you're in a scenario where Aria, a customer, admits to intending to resell the merchandise she just bought. What should you, as James, the store manager, do?

• Continue with the sale as normal

• Refer the case to the Pending Fraud Team

• Cancel the order and use a specific phrase provided in the text

• Share your concern with Risk Management after the sale

Imagine you're Kai, working in a store. You notice that a customer, let's call him Jackson, seems to be buying a lot of merchandise. You suspect that Jackson might resell the items after the sale. What should you do?

• Do nothing

• Refer the case to the Pending Fraud Team

• Contact Jackson and ask for an explanation

• Share your concern with Charlotte from Risk Management

Mason, Nora, and Hannah are working in a company. One day, they face a situation where the Risk Group declines an order and the customer disputes the decision. What should they do?

• Share their concern with Risk Management after the sale

• Refer the case to the Pending Fraud Team

• Cancel the order and use a specific phrase provided in the text

• Continue with the sale as normal

Imagine you're at a bustling Saks OFF 5TH store. Jackson, Luna, and Henry are working there. They notice a customer who they suspect might be reselling. What should be their ultimate goal while dealing with this customer?

• To limit the quantities sold to the customer

• To provide excellent customer service while remaining professional and tactful

• To refuse to sell any quantity at all

• To confront the customer about their intentions

Imagine you're in a scenario where Abigail suspects a customer of reselling, but the customer's response reasonably convinces her that they do not intend to resell. What should Benjamin do in this situation?

• Refer the case to the Pending Fraud Team

• Continue with the sale as normal

• Share his concern with Risk Management after the sale

• Cancel the order and use a specific phrase provided in the text