Messages Quiz

What is the purpose of a message?

• To hide information

• To waste time

• To convey information, communicate a thought or idea, or to express a feeling or emotion.

• To confuse the recipient

What is drafting?

• Reading a document

• Writing a document

• Recording your ideas

• Editing a document

Revising a document makes sure the document is accurate.

• False

• True

An effective document is?

• Clear, consise and complete

• Includes the 5C's & is planned well.

• Complete, courteous and Concise

• Complete, Clear and correct

A message that Communicates good news is called....

• Persuasive Message

• Positive Message

• Negative Message

• Neutral Message.

A message that simply relays facts is called....

• Persuasive Message

• Positive Message

• Negative Message

• Neutral Message.

A message that influence the reader to take a desired action is called...

• Persuasive Message

• Positive Message

• Negative Message

• Neutral Message.

Proofreading does not check for omissions

• False

• True

A negative message tries to maintain goodwill.

• False

• True

Discuss the importance of clarity and conciseness in messages.

• Long and confusing messages are more effective

• Clarity and conciseness are not important in communication

• Ambiguity in messages leads to better understanding

• Clear and concise messages help to ensure that the intended message is understood by the recipient without any confusion or ambiguity.