POM Quiz Chapter 1

What is the process of getting things done effectively and efficiently, with and through people?

• Planning

• Leading

• Management

• Organizing

What are the common characteristics of organizations?

• Efficiency, Effectiveness, Skills

• Tasks, Employees, Management

• Goals, People, Structure

• Leadership, Decision Making, Communication

What is the role of a manager who is responsible for the motivation and direction of employees?

• Monitor

• Liaison

• Leader

• Figurehead

Which managerial role involves transmitting information to outsiders on organization’s plans, policies, actions, and results?

• Entrepreneur

• Leader

• Spokesperson

• Disseminator

What type of skills do managers need to understand the organization and its environment for opportunities and initiate projects to bring about change?

• Interpersonal Skills

• Political Skills

• Conceptual Skills

• Technical Skills

What is the title of a manager who makes decisions about the direction of an organization?

• Middle Manager

• Top Manager

• First-line Manager

• Team Leader

What is the role of a manager who maintains a network of outside contacts who provide favors and information?

• Figurehead

• Leader

• Liaison

• Monitor

What is the role of a manager who represents the organization at major negotiations?

• Entrepreneur

• Spokesperson

• Negotiator

• Resource allocator

What is the term for the process of identifying and selecting appropriate goals and courses of action for an organization?

• Decision Making

• Planning

• Organizing

• Leading

What is the role of a manager who is responsible for allocating organizational resources?

• Resource allocator

• Spokesperson

• Disseminator

• Figurehead