Conflict Resolution

What is a common cause of conflicts among people who spend a lot of time together?

• Always agreeing on everything

• Differences in personal interests

• Having too much space

• Lack of communication

What are normal feelings to experience during a conflict?

• Happiness and contentment

• Excitement and joy

• Indifference and boredom

• Anger and frustration

What can be a result of acting aggressively in a conflict?

• It ensures you always get your way

• It makes you more likable

• It can provoke the other person to act the same way

• It resolves the conflict peacefully

What is the first step in managing anger according to the video?

• Start a confrontation

• Recognize what you're feeling

• Walk away from the situation

• Ignore your feelings

What does the video suggest doing when you're angry?

• Start an argument

• Blame the other person

• Immediately act on your anger

• Take a few deep breaths and count backwards from ten

Why is it important not to ignore things that bother you?

• It can lead to more conflicts

• It's easier than dealing with them

• It makes you more popular

• Ignoring problems makes them go away

How should you express your feelings during a confrontation?

• Through silent treatment

• Loudly and aggressively

• By avoiding eye contact

• Calmly and respectfully

Why is it important to listen to the other person's point of view?

• Because it's a requirement

• To show that you are paying attention

• To find weaknesses in their argument

• To prepare your next argument

What is the purpose of having a mediator during a dispute?

• To take sides

• To ensure everyone acts respectfully

• To make the decision for you

• To ignore the dispute

What is a benefit of finding a compromise in a dispute?

• One person gets everything they want

• It leads to a win-lose situation

• It prolongs the argument

• Both sides give a little, leading to a win-win situation