Communication Quiz

Which of the following is NOT a type of verbal communication?

• Written communication

• Sign language

• Oral communication

• Body language

Why is non-verbal communication important?

• It conveys the emotional part of the message

• It is the primary means of communication

• It is more precise than verbal communication

• It can replace verbal communication in all contexts

Which of the following is a barrier to effective communication?

• Active listening

• Cultural differences

• Clear messaging

• Positive feedback

Active listening involves which of the following components?

• Interrupting the speaker to ask questions

• Preparing your response while listening

• Paying full attention to the speaker and acknowledging their message

• Listening for specific details only

Which body language signal indicates confidence?

• Crossed arms

• Avoiding eye contact

• Standing with hands on hips

• Fidgeting

Cultural differences in communication can lead to misunderstandings because:

• People from different cultures always prefer non-verbal communication

• Non-verbal cues vary significantly across cultures

• Verbal communication is not effective between different cultures

• All cultures have the same understanding of silence

Which of the following is an example of verbal communication?

• Nodding in agreement

• Writing an email

• Making eye contact

• Shaking hands

The primary function of non-verbal communication is to:

• Replace verbal communication

• Contradict what is being said verbally

• Complement, accent, or contradict verbal messages

• Serve as the only means of communication in high-context cultures

A major barrier to effective communication is:

• Feedback

• Noise

• Clarity in messaging

• Active listening

Active listening can be demonstrated by:

• Summarizing what the speaker has said

• Thinking about what to say next while listening

• Frequently interrupting the speaker

• Only making eye contact without responding