Effective Communication Skills - MP1

What is verbal communication?

• Conveying feelings or attitudes through silent cues such as body language, facial expressions, or gestures.

• Expressing thoughts, ideas, or feelings through spoken or written language.

• The use of physical actions to communicate with others.

• The process of communicating using musical instruments.

What is nonverbal communication?

• The exchange of information through the written word only.

• Communication using sign language exclusively.

• Conveying feelings or attitudes through silent cues such as body language, facial expressions, or gestures.

• Expressing thoughts, ideas, or feelings through spoken language only.

What percentage of communication is nonverbal according to the pie chart?

• 35%

• 65%

• 25%

• 50%

According to the image, correct body language can help you:

• Repel the audience

• Attract the audience

• Fail in different aspects of life

• Reduce workplace relationships

What is one of the benefits of correct body language according to the image?

• Decrease in self-confidence

• Increase in self-confidence

• Decrease in public speaking ability

• Decrease in self-esteem

Which of the following is NOT listed as a benefit of correct body language in the image?

• Being the charm

• Raising self-esteem

• Public speaking

• Improving financial management

Which of the following is NOT one of the 7 C's of Effective Communication for Successful Leadership?

• Clarity

• Courtesy

• Creativity

• Concreteness

What is the first C of Effective Communication for Successful Leadership listed in the image?

• Conciseness

• Clarity

• Courtesy

• Correctness

Which of the following is the last C of Effective Communication for Successful Leadership mentioned in the image?

• Clarity

• Correctness

• Concreteness

• Consideration

What is active listening?

• The practice of hearing the words that someone is saying without any further action.

• The practice of preparing to listen that goes beyond simply hearing the words that someone is saying, but also intending to understand the meaning and intent.

• The practice of repeating the words that someone is saying to confirm understanding.

• The practice of listening to music actively while doing other tasks.