TCOC & BCOC (TMIBASL)

Conduct in relation to renewal of policies

ensure that your client is aware of the____________ of the insurance

• Premium

• Terms & conditions

• EXPIRY DATE

• Name

Conduct in relation to claim by client
give all reasonable to the client in pursuing his claim

• Information

• Claim Amount

• Document

• ASSISTANCE

Conduct in matters relating receipt of remuneration

Disclose amount of remuneration and reward if asked by client

• Yes

• No

Broker Code of Conduct is applicable to

• Insurance Company

• Corporate agents

• Web aggregator

• Insurance Brokers

What type of insurance broker is TMIBASL ?

• Composite

• Direct

• General

• Life

TOBA is

• Terms of Business Arrengemnet

• Teams on Business Agreement

• Terms on Business Arrangement

• Terms of Business Agreement

Broker Code of Conduct is applicable on ______, and have to abide by it as per IRDAI Broker Regulation?

• Sales Team

• All Employees

• Management Team

• Principle Officer

A claim intimation received from client to be sent to insurer within ____ days?

• Two

• One

• Three

• Four

Conduct in matters relating to Sales practices means

• Understand the need and requirements of the regulator and provide the best available product/ solution only

• Understand the need and requirements of the TMIBASL and provide the best available product/ solution only

• Understand the need and requirements of the Insurance Company and provide the best available product/ solution only

• Understand the need and requirements of the client and provide the best available product/ solution only

Customer complaint to be acknowledged within ____ days?

• Seven

• Fourteen

• Twenty one

• Ten