Simulado Certificação-ADM-Salesforce

Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.
How should the administrator leverage Salesforce to help the team collaborate?

• Use Quick Actions to log communication.

• Configure a Chatter Public Group.

• Create a Chatter Private Group.

• Add Activity History to document tasks.

An administrator supporting a global team of salesforce users has been asked to configure company settings.
Choose 2 options

• Currency Locale

• Default Language

• Password Policy

• Login Hours

Universal Container wants to increase the security of their org by requiring stricker user passwords.
Which two of the following should an administrator configure?
Choose 2 answers

• Password different then username

• Prevent common words

• Minimum password length.

• Password complexity requirement.

A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?

• Data Loader

• Mass Transfer Tool

• Data Import Wizard

• Dataloader.io

DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.
Which two solutions should an administrator use to meet this request?
Choose 2 answers

• Web-to-Case

• Case Escalation

• Case Queues

• Email-to-Case

The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.
What Should an administrator configure to meet this requirement?

• Use Validation rule to trigger workflow to email to Lead.

• Configure an auto response rule to email the lead.

• Add a public group and process builder to email the lead.

• Create an assignment rule to email the lead

At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.
What action should the administrator take to satisfy the request?

• Map the lead custom field to the product's product category field.

• Create a workflow to update Opportunity fields based on the lead.

• Create a custom field on the Opportunity and map the two fields.

• Configure the product categories picklist field on the product.

Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage.
Which three options should the administrator use to address this need?
Choose Three answers

• Enable guided selling.

• Use Validation Rules.

• Configure Opportunity Path.

• Use Flow to mark fields required.

• Mark fields required on the page layout.

Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.
How should an administrator ensure this requirement?

• Make the field universally required.

• Create a Process Builder to set the field.

• Define an approval process for the child.

• Require the field on the record type.

What should an administrator use as an identifier when importing and updating records from a separate system?

• Rich Text field

• Record ID

• Auto-Number field

• External ID