SF: IBT (BUS 107-01

Refers to the amount of work that is accomplished in a unit of time.

The workflow s distributed as needed throughout the production cycle.

Is the process of measuring goods and services against a product standard.

This approach requires every employee, not just the inspectors tot take responsibility for high quality production.

Consists of a small group of employees who have different jobs within the same company but have the same goal of producing a quality good or service.

Perform tasks rather than provide goods for consumers.

Companies using ____________ combine services with a product to better serve consumers.

Refers to the strategy of promoting and selling products or services worldwide.

Refers to the actions and decision making processes of individuals or groups when purchasing and using products or services in different cultural and social contexts.

Significantly influences consumer behavior, including preferences, values, attitudes, and buying habits.