Understanding the Life of a 911 Dispatcher

What time does Ashley Tate start her shift?

• 6:00 AM

• 8:00 AM

• 6:20 AM

• 7:00 AM

What is the primary lesson for call takers mentioned by Ashley?

• Asking for the caller's location first.

• Listening carefully to background noises.

• Ending the call as quickly as possible.

• Always hang up immediately if it's silent.

How long are Ashley's shifts?

• 12 hours

• 10 hours

• 24 hours

• 8 hours

What type of calls does Ashley not expect?

• 911 hang-ups

• Calls for police records

• Non-emergency calls

• Emergency calls

What benefits does Ashley mention about her job?

• Work from home options

• Free gym membership

• Three weeks vacation time after a year

• Flexible working hours

What is a dual position in the dispatch center?

• Handling both administrative and dispatch duties

• Listening to radios and phones simultaneously

• Covering both emergency and non-emergency calls

• Working both day and night shifts

What outdoor facilities are mentioned?

• Running track

• Basketball court

• Patio and barbecue pit

• Swimming pool

What is the purpose of the CAD system?

• To monitor available officers and incoming calls

• To manage the dispatch center's budget

• To track the physical fitness of dispatchers

• To control the lighting and temperature in the center

What technology helps triangulate gunshots?

• ShotSpotter

• Avail Web

• RapidSOS

• Google Maps

What advancement opportunities are available for dispatchers?

• Emergency medical technician

• CAD specialist or deputy director

• Becoming a police officer

• Shift supervisor