Session 32 - FRONT Office Audit - EOD - 2024

The Night Audit is control of the monthly operations and crucial for the running of the hotel ?

• False

• True

Answer explanation

The Daily Operations

Why is night audit done every day ?

• a) Daily arrivals and departure must be correctly entered into pms / opera

• b) As every day transactions and postings take place which will need to picked up daily.

• a) & b) are the correct answer

Why do hotel follow the tradition of performing night audit at night ?

• Minimal interruption ; transaction volume tends to be lower and most transactions been done earlier in the day time

• NO Guest Movement, -No check in , No check out

• For cost effective

Answer explanation

Minimal interruption ; transaction volume tends to be lower and most transactions been done earlier in the day time

At what time is the end of day performed in hotels with a 24 hours room service ,resturants ..etc?

• the best time is usually at 4:00 PM

• the best time is usually at 04:00 AM- due to minimal intereuptions and interactions

• the best time during the evening shift for best control of the operations

Answer explanation

the best time is usually at 04:00 AM- due to minimal intereuptions and interactions

the front office Audit is often performed at (a)   with hotels operating 24/7.

Answer explanation

night

in terms of Night Audit, EOD is stand for ................

• Every Operation Done

• End On Date

• End of Day

...................................when the guest settled his account , left the hotel but FOA failed to perform C/O in PMS.

• Sleeper

• Skipper

• Standard

Answer explanation

Sleeper