
Business Communications Study Guide
Authored by Jordan Marcum
Business
9th - 12th Grade
Used 2+ times

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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
A worker should proofread which of the following before sending it?
2.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
When should animation, videos, and sound effects be used in a presentation?
3.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Which should a worker say if the worker cannot hear the words of a telephone caller?
4.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Which of the following demonstrates good listening skills during a conversation?
5.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Which is an appropriate greeting to use in an workplace email?
6.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
A manager saw a worker make a mistake. Which method should the manager use to discuss the mistake with the coworker?
7.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
When leaving a voicemail message, which information should a worker provide?
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