County Office Procedures Quiz

What action should be taken if a client's notice is returned to the County office by the Postal Service and the client cannot be contacted to confirm residence?

• Ignore the notice and continue the case

• Request additional information from the client

• Allow timely notice and terminate the case

• Transfer the case to another county

What should be the first attempt by an ESS when trying to verify information?

• Conduct a home visit

• Data Match

• Phone interview

• Send a postal inquiry

What is the Standard Operating Procedure (SOP) for completing a Family Medicaid Renewal?

What are the criteria for 4MEX eligibility?

• Have a child under 19, receiving alimony or spousal support, receiving parent caretaker for 3 out of 6 months

• Have a child under 18, receiving unemployment benefits, receiving parent caretaker for 6 months

• Have a child under 21, receiving disability benefits, receiving parent caretaker for 1 out of 6 months

• Have no children, receiving alimony or spousal support, receiving parent caretaker for 3 out of 6 months

If a Medicaid case is terminated for failure to provide requested verification, within how many days can it be reinstated without a new application if all information is provided?

• 30 Days

• 60 Days

• 90 Days

• 120 Days

Ms. Amstead applies for Medicaid on November 10th for herself and her two children. What date will her eligibility begin if the case is approved on December 5th and she is not looking for prior month's coverage?

• November 1st

• November 10th

• December 1st

• December 5th

Which program is known for offering family planning services?

• Planning for Healthy Babies

• Family Care Initiative

• Community Health Options

• Parental Support Services

Mr. Smith has been receiving P/C with his family for 8 months and recently got a promotion. How long can he potentially receive TMA following this change?

• 6 months

• 12 months

• 18 months

• 24 months

TMA is divided into two periods of 6 months each. What are these periods called?

Ms. Lawson's Medicaid under 4MEX started in August. In which month will her 4MEX Medicaid end?

• November

• December

• January

• February