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WHAT IS THE PERFORMANCE MANAGEMENT DEFINITION ?

• To reach organizational mission and goals

• Encourageand reward behaviors aligned with aligned with organizational mission and goals

• Continous process of identifying measuring and developing the performance of individuals and teams

• Process of assessing the performance and progress of an employee on a given job and his potential for future development

A common error when evaluating employee performance in which the rater does not diligently measure performance, provide feedback and document results and often cannot remember the earlier part of the performance period is called:

• Recency effect

• Halo/Horn effect

• Lack of Differentiation

• Personal Bias

Match the following

• The most common method of training; the employee learns by actually performing the job

• Employee Complaint

• Seeking out and attracting qualified potential employees

• Job Specification

• An oral or written expression of an employee's dissatisfaction

• Recruiting

• Explanation of the skills, knowledge, and characteristics required for a job

• Job Description

• Explanation of responsibilities and tasks associated with a specific job

• On-The-Job Training

Match the following

• Fulfilling the requirements of the law

• Employee Safety

• To work from a location other than the office

• Compensation

• Long-range planning (three to five years) for the company as a whole

• Compliance

• Pay or wages for work completed

• Telecommute

• Freedom from danger, risk, or injury in the workplace

• Strategic Planning

Outsourcing is acquiring assistance from outside ​ (a)   /consultants to accomplish business ​ (b)   or perform primary business ​ (c)   .

• organizations
• objectives
• activities

An employee-assistance program is a project organized and sponsored by a company to help its __________.

An _____________ is a job preparation or induction training in which new employees are acquainted with their surroundings, receive general information about the company and its policies, and are given specific information about their jobs.

• Exit Interview

• Orientation

• Performance Review

• Organizational Restructuring

_____________ is a significant change to a business’s structure or operations (e.g., merger, acquisition, downsizing).

• Exit Interview

• Orientation

• Performance Review

• Organizational Restructuring

Originally called personal, this department handles the hiring, screening and main analysis of employees.

• Human Resource Management

• Manager

• CFO

• Crew Leader

Techniques for ​ (a)   that focus on tasks. These techniques are generally quick, easy, and convenient to administer, but may be ​ (b)   and expensive to develop; additionally, there may be ambiguity in some items and a narrow focus on ​ (c)   tasks. These techniques are difficult to use for ​ (d)   comparisons. These ​ (e)   are less popular today, as job tasks change frequently.

• job analysis
• time-consuming
• specific
• cross-job
• techniques