*RCI - Club Royale (Review - Day 6 topics) 05/15/24

Guarantee category staterooms (ZI, YO, XN, etc.) can only be booked utilizing casino discounted rates, such as CasinoFive or CasinoTen

• True
• False

What are the sailings that we can apply Casino Complimentary Offer?

• UT 01/01/26

• OA 12/25/25

• OA 12/24/25

• IC 08/15/26

• UT 07/29/26

DG Maria called to redeem her 24Tier2, She mentioned she wanted to book the ship and sail date that is on the excluded sailing list that she received in her email. What can we offer the guest based on her offer?

• booked in a Balcony Stateroom
• Offer Trade-in Value if the guest wish to proceed with the sailing within excluded sailings

• offer to look on a different sailing that is not on the excluded sailing list of the 24TIER2

• offer a XB/XN to get FP

We can combine Casinoten with DO $200 and a brand promotion of BOGO60.

• Yes, we can.
• No, the Casino offers are not combinable with brand promotions.
• No, Casinoten and DO are not combinable

• No, RCI promo rate such as BOGO60 are not combinable with Casino

Casino discounted rates does not combine with restricted rates such as _____.

• Resident
• Senior
• Police
• Military

Can the guest pay the half amount of the taxes and fees only after applying the casinocomp?

• True
• False

How can we determine which casino price code to use and when to use it?

• Read the factsheet under Booking Rate Code

• search Club royale price code within KD

• the Legasuite will automatically apply to correct price code for casino

• Call CRS to manually apply the price code

Combinability Offer

Balcony + Junior Suite = ________

• Grand Suite
• Advise to book separate staterooms
• Not applicable to combine since our combinability policy is not to exceed Junior Suite
• Owner's Suite

Tom has an offer 24RCL101, he cannot sail and would like to transfer the offer to Jerry. Is this possible?

• Yes, as long as Tom requested it with us
• Yes, Tom will file a claim to transfer the casino offer
• No, casino offer is not transferrable and the player/owner who earned the offer must sail in the room that is comped.

Who will be the first guest on this scenario?

• 1 - Tom has 24RCL101 , 2- Jerry has 24RCL102
• 1 - Tom has 24TIER203, 2- Jerry has 24TIER202
• 1 - Tom has 24RCL205 , 2- Jerry has 24RCL203
• 1- Tom has offer 24TIER106 , 2- Jerry has ofer 24TIER101