None verbal communication_MPA

What is the primary role of non-verbal communication in administrative settings?

• • A) To replace verbal communication entirely

• • B) To enhance and clarify verbal messages

• • C) To confuse the audience

• D) To reduce the need for written communication

Which element of body language is most important for conveying confidence during a sales presentation?

• • A) Slouching

• • B) Frowning

• • C) Straight posture

• D) Avoiding eye contact

Why are facial expressions crucial in non-verbal communication?

• • A) They can distract the audience

• • B) They express emotions and reactions

• • C) They are difficult to control

• D) They are not noticeable

How does maintaining appropriate eye contact benefit a sales presentation?

• A) It shows lack of interest

• • B) It indicates confidence and sincerity

• • C) It intimidates the client

• D) It avoids any miscommunication

Why is cultural awareness important in non-verbal communication?

• • A) To use the same gestures universally

• • B) To understand and respect different interpretations of non-verbal cues

• • C) To avoid using non-verbal communication

• D) To maintain uniformity in communication

Which gesture might be offensive in some Middle Eastern cultures?

• • A) Waving

• • B) Thumbs-up

• • C) Nodding

• D) Handshake

What type of visual communication is best for showing data trends and comparisons?

• • A) Infographics

• • B) Charts and Graphs

• • C) Diagrams

• D) Text documents

Which best practice is essential for effective visual communication?

• • A) Clarity

• • B) Complexity

• • C) Overloading information

• D) Randomness

How can an infographic enhance a sales presentation?

• • A) By providing a lot of text

• • B) By simplifying complex information

• • C) By avoiding the use of images

• D) By focusing only on one aspect of the product

Why should visuals in a presentation be kept simple and focused?

• • A) To avoid overwhelming the audience

• • B) To make the presentation longer

• • C) To reduce preparation time

• D) To include more information