Chapter 9 C + D

Retention refers to .....

• he level of fast food franchise rivalry in a shopping centre.

• A change in the demographics of the South African population.

• Having a plan of action to keep strategic workers within the business.

• he listing requirements for the JSE SRI.

An advantage that a Clothing Retailer may have when using external 

       recruitment could be that …

• less funds would be used for training.

• there is an opportunity for new ideas and skills to be brought into

  the business.

• the salaries of the new recruits will be lower.

• the selection procedure will be more relaxed.

A method of obtaining all the information about the tasks related to a 

       cashier at a Mr Price store would be a …

• recruitment programme.

• job analysis

• staff placement.

• cost to company analysis.

Which one of the following could be seen as a disadvantage of internal 

       recruitment?

• Higher cost in training the employees.

• Lower employee morale.

• Lack of innovation to deal with challenges.

• Familiarity with the company policies and procedures.

When determining how many people are required for the amount of work that must 

       be done, the human capital manager perforas a …

• work-load analysis

• corporate social investment initiative.

• break-even calculation.

• health and safety inspection.

Which of the following statement(s) is/are TRUE?

(i) VAT is a legal deduction on an employee’s salary.

(ii) A medical examination is a legal requirement when applying for a job.

(iii) Retention is the process of selecting the best candidate for the job.

(iv) Skills development is part of manpower planning.

• (i), (ii), (iii) and (iv)

• (i) and (iii)

• (iii) and (iv)

• (iv)

Which of the following would NOT be a duty of the Human Capital Department?

• Staff development and training

• Enforcing disciplinary procedures

• Identifying customer trends

• Performance reviews

When a current employee provides guidance and assistance to a new employee, 

           this is known as … which can be seen as ….

• induction, off the job training

• mentoring, on the job training

• 
  mentoring, off the job training

• supervising, off the job training

Contributions to pension, medical aid, housing and travel allowance by the employer.

(a)  

Main aim of the PR is to create an excellent marketing system

• True

• False