Intercompany Quiz New

What action does a sister office take once it is determined that the client is in the Americas?

• Submit a case to the US office

• Close the case

• Transfer the case to another country

• Refer the client to a local office

What is the first step mentioned in the opening steps for Intercompany US cases?

• Found a Provider

• Opened A Case in ACT

• Created a VOB and a HIPAA

• Enrolled the VOB

Which step involves confirming details with providers?

• Created a VOB and a HIPAA

• Enrolled the VOB

• Confirmed details with providers

• Followed up on Claims Status

What does VOB stand for in the context of Intercompany US cases?

• Verification of Benefits

• Verification of Billing

• Verification of Business

• Verification of Budget

Which step comes immediately after creating a VOB and a HIPAA?

• Found a Provider

• Enrolled the VOB

• Confirmed the VOB was received

• Requested MR/Gained MR

What defines an inpatient case?

• A client who visits the hospital for a routine check-up.

• A client who has been admitted to a hospital beyond observation over 24 hours.

• A client who receives treatment at home.

• A client who visits the hospital for a day surgery.

To which departments should you ask to be connected for a larger hospital?

• The hospital's billing department or the cafeteria.

• The utilization review/management department or the international patient's department.

• The hospital's security department or the parking services.

• The hospital's pharmacy or the gift shop.

Which department in larger hospitals specializes in medical tourism and patient transfers from international facilities?

• Utilization Review/Management (UR)

• Emergency Department

• International Patients Department

• Outpatient Services

Who should you reach out to first for any patients that are inpatient?

• Emergency Department

• International Patients Department

• Utilization Review/Management (UR)

• Outpatient Services

What should be done when a client has been confirmed admitted?

• Inform the International Patients Department

• Update the lead center

• Contact the insurance agency

• Schedule a follow-up appointment