OB quiz

1. 1. Which of the following are types of informal groups?

i. Task Group

ii. Interest Group

iii. Command Group

iv. Friendship Group

• i & ii

• i & iii

• ii & iii

• ii & iv

2. 2. Which of the following is the first in the 5 stages of group formation model ?

• Norming

• Forming

• Storming

• Performing

3. 3. The group type that is determined by the organization's chart is :

• Command Group

• Task Group

• Friendship Group

• Interest Group

4. 4. A designated work group defined by the organisation's structure is referred to :

• Formal Group

• Informal Group

• Friendship Group

• Interest Group

5. All of the following statements describes about informal group EXCEPT.

• Four managers riding bikes.

• Fauzan represents his group as a football player.

• Maznah and Mahani attend a company's grand dinner meetings

• The six members of an airline flight crew discuss about their hobby

6. 6. "A group of 10 to 15 people takes on responsibilities of their former supervisors." This statements refers to

• Virtual teams

• Cross Functional teams

• Problem Solving teams

• Self-Managed Work teams

7. 7. In the second stage of group development,

• The task is performed

• Intragroup conflict often occurs

• Close relationship are developed

• The group demonstrates cohesiveness

QUESTION 8 & 9

Several years ago,you begin a small retail store to sell computer parts.The store grew and the business expended to offer computer repair and custom computer programming.You have noticed that people have definite expectation about what their appropriate role within the expending comapny should be :

8. You can help them understand their roles and the role of other people by explaining some common facts about roles.All the following statements are true EXCEPT :

• Each person will be expected to play a number of diverse roles

• Most people have the ability to shift roles rapidly when they recognize that the situation and the demands require major changes

• Role perception is how other people believe they are expected to act in their given role

• It may be helpful for them to view role expectations thorugh the perspective of a psychological contract.

10. 9. Jamal is expected to help customers in the retail store as well as perform computer repair work.He feels that every time he gets started on a repair,he is interrupted and doesn't know whether to finish his repair or wait on the customer.Jamal suffers from role...

• Conflict

• Identity

• Perception

• Expectation

10. 10. Which of the following is NOT characteristic of an effective work group ?

• A belief in shared aims and objectives

• The resolution of conflict by members themsleves

• The open expression of feeling and disagreement

• A sense of commitment by individual members to their own goals and objectives