PRETEST GASPOL TELLING SOLUTION
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•10 Qs
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PRETEST GASPOL TELLING SOLUTION
Quiz
•
Professional Development
•
Professional Development
•
Hard
Service Seven
Used 3+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Area di banking hall terbagi menjadi area berikut, kecuali...
Assisted service area
Assisted area
Self service area
Assisted self service area
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
SMART Solution sebagai panduan budaya layanan BCA mulai dicetuskan sejak tahun...
2018
1992
2011
1957
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Telling Complete Solution merupakan suatu action dari penjabaran prinsip ... dan ... di SMART Solution
Telling Solution & Lengkapi
Open Mind & Lengkapi
Sigap & Lengkapi
Telling Solution & Open Mind
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Media informasi dan edukasi yang bisa digunakan untuk menambah pengetahuan kita seputar telling complete solution, kecuali...
HC Inspire
Youtube: SolusiBCA
e-Learning myDevelopment
Instagram: @goodlifebca
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Berapa target minimum Telling Solution yang diharapkan tercapai dari seluruh total CIS yang
bertransaksi di cabang per periode Maret-Desember 2024...
30%
35%
45%
50%
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Berikut merupakan manfaat digitalisasi bagi BCA...
Proses transaksi semakin cepat tanpa proses kontrol
Cabang bisa langsung menawarkan selur- uh produk dan layanan yang ada di BCA
Nasabah bisa melakukan seluruh transaksinya secara mandiri
Memudahkan pemberian rekomendasi solusi produk dan lavanan
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Berikut fokus pemberian rekomendasi produk dan layanan oleh frontliner kepada nasabah yang bertransaksi di banking hall, kecuali...
EDC dan QRIS
Kredit Pemilikan Rumah (KPR)
Kredit Usaha Kerja (KUK)
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