Salesforce Vocabulary Quiz

Salesforce Vocabulary Quiz

12th Grade

15 Qs

quiz-placeholder

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Salesforce Vocabulary Quiz

Salesforce Vocabulary Quiz

Assessment

Quiz

Professional Development

12th Grade

Hard

Created by

H PATE

Used 1+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are groups of permissions that give users access to various tools and functions in Salesforce?

Organization-wide settings

Data Import Wizard

Branding sets

Permission sets

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This tool, accessible through the Setup menu, lets you import data in common standard objects, such as contacts, leads, accounts, as well as data in custom objects. It can import up to 50,000 records at a time. It provides a simple interface to specify the configuration parameters, data sources, and the field mappings that map the field names in your import file with the field names in Salesforce.

Data Import Wizard

Data Export Service

Salesforce Workbench

Data Loading Wizard

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

This tool gives chosen users greater access by making automatic exceptions to your org-wide sharing settings. Use sharing rules to extend sharing access to users in public groups, roles, or territories.

Marketing Cloud

Experience Cloud

Global Search

Sharing Rules

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are visual tools that help users analyze and visualize sales data in Salesforce called?

Dashboards

Reports

Charts

Graphs

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a platform integrated into Salesforce that allows you to build online communities and establish a point of contact with customers, partners, or employees?

Salesforce CRM

Salesforce Community Cloud

Salesforce Marketing Cloud

Salesforce Service Cloud

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Salesforce Community Cloud allow a company to establish?

A personalized corporate virtual space

A financial management system

A customer service hotline

A marketing campaign

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the AppExchange in Salesforce?

A tool for automating business processes

A sharing interface for browsing and sharing apps and services

A new user interface and CRM platform

A way to organize and store data

Create a free account and access millions of resources

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

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