Conflict Resolution Quiz

What are the six sources of conflict and what are examples?

• A. Resources, information, values, emotional factors, power/structure, and relationships/roles.

• B. Weather, time, space, food, water, and air.

• C. Friends, family, school, work, hobbies, and sports.

• D. Books, movies, music, games, art, and dance.

What is the conflict spiral?

• A. A situation where conflict escalates and becomes more intense.

• B. A peaceful resolution to a disagreement.

• C. A type of dance.

• D. A method of cooking.

What is the purpose of mediation/mediator?

• A. To help resolve conflicts by facilitating communication between parties.

• B. To make the conflict worse.

• C. To take sides in the conflict.

• D. To ignore the conflict.

What are the six steps of the conflict cycle?

• A. Calm, agitation, harmful action, escalation, conflict resolution, and recovery.

• B. Start, middle, end, repeat, pause, and stop.

• C. Happy, sad, angry, calm, excited, and bored.

• D. Morning, afternoon, evening, night, dawn, and dusk.

What is the formula for an I-Message?

• I feel ____ when ____ because I need ____. Would you (or) Can we ____?

• I think ____ when ____ because I want ____. Would you (or) Can we ____?

• I feel ____ when ____ because I want ____. Would you (or) Can we ____?

• I think ____ when ____ because I need ____. Would you (or) Can we ____?

In successful negotiations, parties will each have a chance to discuss the conflict from their perspective with a focus on meeting __________ and __________.

• A. needs, interests

• B. goals, objectives

• C. demands, requirements

• D. opinions, views

Which key vocabulary term means "an agreement reached by each side making concessions"?

• A. Compromise

• B. Collaboration

• C. Mediation

• D. Resolution

What is a good way to avoid taking dangerous risks?

• Avoiding friends who pressure you

• Being assertive and saying no

• Finding safer alternatives

• All of the above

What should students learn about sharing personal information electronically?

• It can enhance their online presence

• It can negatively impact personal safety

• It has no impact on their safety

• It is always safe to share personal information

What is a negative way to handle conflict?

• Seeking a win-win solution

• Ignoring the other person's feelings

• Trying to understand the other side

• Looking for a compromise