[#nb##rd#ng Tr#v## TH 2024] - D#shb##rd

Once a merchant account is Live, ALL payment methods will be automatically activated.

• True

• False

All types of users can invite other team member.

• False

• True

Which tab you should check if you wish to see all TH settled transactions?

• Cash Tab > Pending

• Balance Tab > Balance History

• Balance Tab > Pending

• Transaction Tab

What tools to check report of unreceived account locked email?

• Sendgrid

• Admin Dashboard

• Looker

• Redash

Can we look at Customer's Dashboard?

• No, due to privacy

• Yes, with limitations

• Yes, through Admin Dashboard

• Yes, ask merchant for log in credentials first

What is our registration link for merchant who wants to register to Xendit for the first time?

• https://dashboard.xendit/register/1

• https://dashboard.xendit.co/register/1

• https://dashboard.xendit.co/register/2

• https://xendit.co/register/

What tab will merchants see the activation process

• Balance Tab

• Home Tab

• Transactions Tab

• Settings Tab

Merchants can request to activate/deactivate payment channels

• False

• True

What App do we recommend merchants to use for 2FA?

• Xendit App

• Lastpass App

• Password App

• Authenticator App

• Customer received error message "Device not recognized" when trying to login to Xendit Dashboard. There are 2 typical issues customers mostly encountered during this Device Not Recognized error:

• 1. Customer received the device verification email in their inbox/spam

• Customer has no registered email

• 1. Customer did not receive the device verification email

• Customer has no registered account