Brand leader quiz
Authored by Supertech Group
Professional Development
Professional Development
Used 2+ times
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Fill in the missing step from the Supertech Customer Journey.( Choose the best option for them below)
Create a MSW
Create a MSW profile that is 100% accurate
Get the customer to download the MSW App
Get the Customer to download the BMW App.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the right Answer.
Which of the below options is a RISK for the Supertech Group if we don't keep up with innovative changes in the market?
Not having an emotional connection with the customer- making loyalty less likely.
Being able to stand out amongst similar companies with our unique offering.
Scientific marketing based on customers' interests.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Choose the RIGHT answer.
Which of the below answers are opportunities that we gain through innovative initiatives like the Supertech App?
Sales and and Increased customer retention cycle.
Opportunity to gain and keep conquest customers in touch with marketing comms.
Relationship-building opportunities.
All of the mentioned
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False.
" AS THE ACCURATE MSWPROFILES GROWS, THE SUPERTECH BRAND GROWS"
True
False
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Which of the following is correct when we consider the MSW process?
( Choose all the correct answers)
Create a 100% accurate profile when the customer makes contact with the Supertech Group.
Get all the right information on the 1st attempt.
Do use the sales process, and the MULTIPLE opportunities to confirm the customer's details, marketing preferences and subscriptions and add more if needed.
Create a profile as a "tick-a-box” exercise.
Create a profile only on delivery
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False.
You can use Quick Capture to create a MSW Profile from 01 August 2024
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False.
If a customer has a MSW profile, they DON'T need to download the MSW App.
True
False
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