Chapter 6 Training (Case study)

Chapter 6 Training (Case study)

University

8 Qs

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Chapter 6 Training (Case study)

Chapter 6 Training (Case study)

Assessment

Quiz

Business

University

Practice Problem

Hard

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8 questions

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1.

OPEN ENDED QUESTION

3 mins • 1 pt

Describe the three phases of the needs assessment conducted by GlobalTech Solutions.

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Answer explanation

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Organizational, Task & Person

2.

OPEN ENDED QUESTION

3 mins • 1 pt

What were the two types of training included in the tailored training program at GlobalTech Solutions?

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Answer explanation

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Hard Skill & Soft Skill

3.

OPEN ENDED QUESTION

3 mins • 1 pt

Which training methods were highlighted as being used by GlobalTech Solutions, and for what purposes?

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Answer explanation

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on-the-job training, virtual reality (VR) simulations, and e-learning platforms.

4.

OPEN ENDED QUESTION

3 mins • 1 pt

How did GlobalTech Solutions ensure the effectiveness of its training program?

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Answer explanation

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GlobalTech Solutions implemented a robust evaluation framework to ensure the effectiveness of its training program

5.

OPEN ENDED QUESTION

3 mins • 1 pt

What role did AI-driven tools play in GlobalTech Solutions' training program?

Evaluate responses using AI:

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Answer explanation

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  1. AI-driven tools played a crucial role in personalizing the learning experience and providing real-time feedback.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

XYZ Corporation recently noticed a decline in customer satisfaction scores. They decided to implement a customer service training program. Which phase of training should they begin with?

Implementation

Evaluation

Need Assessment

Program design

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

ABC Manufacturing has invested in new machinery and needs to train its employees on how to operate it. Which type of training would be most appropriate?

Soft Skill Training

On the job Training

Diversity Training

Ethics Training

8.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

DEF Bank is focusing on preparing its middle managers for future leadership roles. What kind of training should they emphasize?

Compliance Training

Leadership Training

IT/Computer Training

Customer Service Training