Hr session 4

Which of the the following is NOT one of the four perspectives of the Balanced scorecard ( BSC )?

• Financial

• Customer

• Internel Processes

• Legal Compliance

In a SWOT analysis , which of of the following is considered an external factor?

• Strengths

• Weakness

• Opportunities

• Internel processes

Which of the following is considered a social factor in a PESTEL analysis?

• Interest rates

• Demographic changes

• Environmental regulations

• Technological advancement

Which of the following is an example of a SMART objective?

• Increase sales

• Improve customer satisfaction

• Reduce employee turnover by 10% within six months

• Enhance brand recognition

360-degree feedback typically includes feedback from :

• Managers only

• Peers, subordinates,managers,and self-assessment

• External customers only

• HR department only

What is the primary goal of successions planning?

• To increase short- term profits

• To ensure that key roles are filled in the future

• To reduce employee training costs

• To enhance product development

Which of the following is a key component of a succession plan ?

• Financial forecasting

• Identifying and developing potential future leaders

• Market analysis

• Customer satisfaction surveys

What does KPI stand for ?

• Key process Implementation

• Key performance Indicator

• Key product Insight

• Key personnel Information

Which of the following best describes a key performance Indicator ( KPI) ?

• A detailed financial report

• A broad goal for the company

• A measurable value that indicates how effectively an organization is achieving key business objectives

• A strategic vision statement

Which of the following is a purpose of performance management?

• Developing new marketing strategies

• Strategic alignment of individual goals with organizational objectives

• Managing day-to-day operational tasks

• Conducting financial audits