Client Relationship Quiz, Training 7
Quiz
•
Business
•
Professional Development
•
Practice Problem
•
Hard
Love omnipresent
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What was the key lesson from Day 1 of the training?
Differentiating between saving and investing
Crafting a winning sales pitch
Understanding customer needs
Building trust and credibility
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the importance of post-sale follow-up according to the text?
It's a courteous gesture
It's a strategic move impacting client satisfaction
It's unnecessary for business growth
It's only for acquiring new customers
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can personalized follow-up impact client relationships?
It has no effect on client loyalty
It can lead to financial losses
It can result in client dissatisfaction
It can help retain clients and achieve better outcomes
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the significance of long-term client relationships?
It doesn't contribute to sustainable growth
It doesn't reduce the need for new customer acquisition
It contributes to a loyal customer base
It doesn't set you apart from competitors
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a technique for maintaining client engagement according to the text?
Avoiding communication with clients
Sending generic updates
Creating newsletters with no value
Scheduling check-ins and sending personalized updates
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does handling issues promptly reinforce according to the text?
Lack of professionalism
Trust
Client dissatisfaction
Client disengagement
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What can referrals account for in terms of new business?
5%
95%
65%
25%
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