PRETEST 9001 & 37001
Authored by QAI Indonesia
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Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sistem Manajemen yang mengatur mengenai mutu pelayanan adalah
SNI ISO 9001:2015
SNI ISO 14001:2015
SNI ISO 45001:2018
SNI ISO 37001:2016
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa saja yang bukan proses pendekatan proses sistem manajemen berbasis siklus PDCA?
Plan
Do
Check
Report
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut ini yang termasuk dalam standar pelayanan publik, kecuali?
Jangka waktu pelayanan
Jumlah personil
Kompetensi personil
Penanganan pengaduan/keluhan
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Prinsip penerapan ISO 9001:2015 meliputi
Leadership
Customer focus
Improvement
Semua benar
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berapa Jumlah Klausul pada Struktur Sistem Manajemen Mutu dan Sistem Manajemen Anti Penyuapan?
3
10
15
1000
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Sistem Manajemen yang mengatur mengenai anti penyuapan adalah
SNI ISO 9001:2015
SNI ISO 14001:2015
SNI ISO 45001:2015
SNI ISO 37001:2016
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa saja yang bukan termasuk dalam pemberian gratifikasi?
Uang
Perjalanan Wisata
Doa yang Ikhlas
Diskon
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