Chapter 3 Section 1 The Importance of Leadership

What is one of the key qualities for a manager at any level?

• Problem-solving skills

• Effective leadership

• Effective communication

• Technical expertise

What is leadership defined as in the text?

• The ability to make quick decisions

• The ability to influence individuals and groups to achieve common goals

• The ability to manage resources efficiently

• The ability to maintain strict discipline

Which type of power is based on the manager's position in the organization?

• Position power

• Identity power

• Expert power

• Reward power

What is expert power?

• Power that comes from the manager's position

• Power given to people because others identify with them

• Power given to people because of their superior knowledge about the work

• Power based on the ability to control rewards and punishments

What characteristic is described as the ability to look at all sides of a problem without bias?

• Dependability

• Confidence

• Courage

• Objectivity

Which leadership characteristic involves being consistent in actions and reliable?

• Honesty

• Stability

• Cooperation

• Dependability

What does identity power rely on?

• The manager's position in the company

• The employee's perception of the manager

• The manager's knowledge and skill

• The manager's control of rewards

What is the importance of human relations skills for leaders?

• To make quick decisions

• To maintain a high level of technical expertise

• To influence individuals and groups to achieve common goals

• To ensure strict discipline

Which characteristic is described as having high standards of personal integrity?

• Confidence

• Courage

• Honesty

• Understanding

What is the role of a leader in a business according to the text?

• To maintain strict discipline among employees

• To focus solely on financial success

• To earn the respect and cooperation of employees to accomplish the work of the organization

• To make all decisions independently