OB D

which one is not the definition or characteristics of emotion?

• Cause by specific events

• Companied by distinc facial expressions

• Cause more general and unclear

• Action-oriented nature

“a broad range of feelings that people experience“ is the definition of…

Which one is the type of high positive affect/moods?

• Nervousness

• Self assurance

• Stress and anxiety

• Tiredness

our emotions provide important information about how we understand the world around us & helps our thinking process.

• True

• False

What is the sources of emotions and moods?

• Weather

• Stress

• Sleep

• Age

“inconsistencies between the emotions people feel and the emotions they project” is the definition of …

• Emotional Resonance

• Emotional Labor

• Emotional Dissonance

• Felt emptions

Fufufafa berusaha untuk aktif berdiskusi dan berbicara dalam kegiatan publik sebagai pejabat meskipun dirinya adalah seseorang yang introvert dan tidak suka keramaian. Ini adalah contoh

• Surface acting

• Felt emotions

• Deep acting

• Affective event theory

What is the definition of affective event theory?

• a situation in which an employee expresses organizationally desired emotions during interpersonal transactions at work

• hiding one’s inner feeling & forgoing emotional expressions in response to display rules

• trying to modify one’s true inner feelings based on display rules.

• a model that suggests that workplace events cause emotional reactions on the part of employees

Emotional Intelligence includes … except

• Self management

• Narcisstic

• Empathy

• Social skills

Based on Research: “High IQ scores is always characterize high performers.”

• True

• False