Communication Quiz

What is the primary purpose of communication?

• To entertain people

• To exchange messages between people

• To create confusion

• To sell products

In the communication process, who delivers the message to the receiver?

• Feedback

• Sender

• Message

• Receiver

What is included in the communication process besides the exchange of messages?

• Silence

• Feedback

• Noise

• Delay

What is verbal communication primarily used for?

• To send images

• To send a message using words

• To send emotions

• To send gestures

Which of the following is NOT an example of verbal communication?

• Text messages

• In-person conversations

• Phone calls

• Hand gestures

Verbal communication can be:

• Only written

• Only spoken

• Spoken or written

• Only visual

What is nonverbal communication primarily used for?

• To send messages using words

• To send messages using body language, tone, and volume of voice

• To send messages using written text

• To send messages using digital devices

What does nonverbal communication show in a conversation?

• The exact words being spoken

• The level of attention and interest

• The time of the conversation

• The location of the conversation

When is nonverbal communication possible?

• Only if you can see or hear the other person

• Only if you are writing a letter

• Only if you are using a computer

• Only if you are speaking on the phone

What is one way to focus your full attention on the person talking?

• Think about your response while they are talking.

• Make eye contact and face the person talking.

• Interrupt to ask questions.

• Look around the room.