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R032 TA3. Principles of care in HSC settings. (Quiz 2)

Authored by Lydia Lamb

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10th Grade

Used 6+ times

R032 TA3. Principles of care in HSC settings. (Quiz 2)
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10 questions

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1.

MULTIPLE SELECT QUESTION

1 min • 1 pt

Active listening can include:

open and relaxed body posture

reflecting feelings

summarising to show your understanding

clarifying any unknown answers

being distracted by others during the conversation

2.

OPEN ENDED QUESTION

10 mins • 7 pts

Media Image

Look at this picture. How is the nurse using effective communication with the service user? Think about her body language, gestures, facial expression, active listening and positioning.

How is the service user benefiting from the effective use of communication?

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3.

OPEN ENDED QUESTION

5 mins • 3 pts

A service user may have communication difficulties for a number of reasons. Give at least three examples of what these difficulties may be a result of.

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4.

MULTIPLE CHOICE QUESTION

1 min • 2 pts

A service user may need to have an advocate speak on their behalf, as they are unable to speak for themselves. Find the correct examples of why a service user may need an advocate.

lack mental capacity

young child

learning disabilities

older person with dementia

on holiday

5.

CATEGORIZE QUESTION

3 mins • 4 pts

Organise what an advocate can/will and will not do for a service user

Groups:

(a) can/will

,

(b) will not

help the SU to find information

go to meetings for them

advocate for their rights

write letters on their behalf

withhold information from them

act in the best interests of the SU

give their own personal opinion or choice

ignore their concerns
force them to participate
make decisions for them

ensure SU's needs are recognised

speak on their behalf without consent
fail to respect their autonomy

express the SU wishes at a meeting

be completely independent

dismiss their feelings
disregard their opinions

judge the SU

6.

OPEN ENDED QUESTION

3 mins • 4 pts

Braille and voice-activated software are two examples of methods of communication. Give examples of at least three more methods that could be used with a service user.

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7.

OPEN ENDED QUESTION

5 mins • 9 pts

Effective communication supports the person-centred values of care. What are the 9 person-centred values? You have learnt these values in TA2.

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