PSN Quiz (Revised)

What is does PSN stand for?

• PlayStation Network
• Payment Services Network

• Payment Service Network

• Payments Services Network

Select the available payment channels.

• Mobile App

• IVR

• Live Agent

• Online

• Text messaging

Accounts where businesses share data, such as balance, customer's name and address is called a ___________ account.

If the customer wants to make a rent payment, we locate their account by asking for the account number, name and address.

• True

• False

All accounts in PSN's system charges a convenience fee.

• True

• False

When prompted to enter the customer email address, at the Customer Dashboard, why would you need to ask for the email address? (select all that applies)

• For data collection purposes

• For Online Access

• For Payment Confirmation

• None of the above

• All Of the Above

What are convenience fees?

• Charges applied to an account for the use of PSN services

• Taxes and legal fees

• Charges for late payments on bills.
• Fees for using credit cards instead of checking accounts.