
524X C1 Recap
Authored by Sunarti Jaafar
Hospitality and Catering
Vocational training
Used 1+ times

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12 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Hotel X is a newly opened hotel located in Balestier. The hotel is equipped with modern contemporary-styled rooms that are designed and smartly decorated to meet the needs of all leisure and business travellers. To which hotel tier does Hotel X belong?
Economy
Mid-tier
Upscale
Luxury
2.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Who heads the Finance department in a hotel?
Director of Sales & Marketing
Financial Controller
Chef Concierge
Chief Engineer
3.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Duty Manager Kim was informed halfway through her shift that the hotel will be hosting the stay of 2 VIPs for the next 3 days. Which report should she print to assist her with the pre-assignment activities for last minute VIPs?
Arrival report
Departure report
Same day arrival report
In-House Arrival Report
4.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
Select the most relevant channel for making travel arrangements for a young, inexperienced yet IT-savvy individual.
Online Travel Agents
Airlines
Hotel Direct
Travel Agencies
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What does 3R stands for?
Reduce, Reuse and Recycled
Reduced, Reuse and Recycle
Reduce, Reuses and Recycle
Reduce, Reuse and Recycle
6.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
Why are cost centers in a hotel important?
While cost centers are important, they are not strictly necessary for the operation of revenue centers.
Cost centers are primarily responsible for generating revenue, while revenue centers focus on managing expenses.
Cost centers are essential for providing products and services, and without them, revenue centers cannot operate effectively.
Revenue centers can be eliminated if cost centers are managed efficiently.
7.
MULTIPLE CHOICE QUESTION
45 sec • 5 pts
A hotel manager's spouse is a prominent food critic in the city. The hotel is considering signing a contract with a new restaurant to open in the hotel's lobby. The restaurant's owner is a close friend of the food critic. What is the potential ethical issue that exists in this scenario?
Conflict of interest
Maintaining confidentiality
Protecting company interests
Showing respect for copyright and intellectual property
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