ch 5 Test

1. Ability to put yourself in someone else’s shoes, and to understand someone else’s wants, needs, and viewpoints:

• f. empathy
• a. attitudes
• b. beliefs
• c. emotional awareness
• d. emotional intelligence (EI)

2. Physical, mental, and emotional reactions of your body to the challenges you face:

• q. stress
• a. attitudes
• b. beliefs
• c. emotional awareness
• d. emotional intelligence (EI)

3. Ability to keep a positive outlook and focus on the good aspects of stressful situations:

• l. optimism
• a. attitudes
• b. beliefs
• c. emotional awareness
• d. emotional intelligence (EI)

6. Ability to bounce back from traumatic or stressful events:

• m. resilience
• a. attitudes
• b. beliefs
• c. emotional awareness
• d. emotional intelligence (EI)

7. How you feel about yourself:

• o. self-esteem
• a. attitudes
• b. beliefs
• c. emotional awareness
• d. emotional intelligence (EI)

8. Your mental picture of yourself, which includes how you look, how you act, your skills and abilities, and your weaknesses; also called self-concept :

• p. self-image
• a. attitudes
• b. beliefs
• c. emotional awareness
• d. emotional intelligence (EI)

9. Emotion that means being thankful or grateful:

• i. gratitude
• a. attitudes
• b. beliefs
• c. emotional awareness
• d. emotional intelligence (EI)

10. Positive stress that encourages growth and motivation:

• g. eustress
• a. attitudes
• b. beliefs
• c. emotional awareness
• d. emotional intelligence (EI)

11. Any factor that causes stress:

• r. stressor
• a. attitudes
• b. beliefs
• c. emotional awareness
• d. emotional intelligence (EI)

12. Skill of understanding, controlling, and expressing your emotions and sensing the emotions of others:

• c. emotional intelligence (EI)
• a. attitudes
• b. beliefs
• e. emotions
• f. empathy