Consumer Rights Quiz

What does the Consumer Rights Act protect consumers from?

• Poor quality products

• Good quality products

• Free products

• Expensive products

Which act makes changes to consumer protection legislation for domestic contracts?

• Consumer Contracts Regulations 2013

• Consumer Rights Act

• Sale of Goods Act 1979

• Unfair Contract Terms Act 1977

What is a consumer's role in the market?

• To produce goods

• To buy and use products

• To sell goods

• To design products

What should a consumer do if they have a problem with a product?

• Ignore it

• Complain effectively

• Return it immediately

• Sell it

What is a consumer's right related to contracts?

• Refunds and cancellations

• Higher prices

• Longer contracts

• More advertising

What does ensuring safety involve?

• Monitoring and regulating goods and services

• Ignoring product quality

• Selling products at a higher price

• Reducing the number of products

What is one of the rights included in protecting consumer rights?

• Right to safety

• Right to ignore

• Right to sell

• Right to increase prices

What does consumer protection help prevent?

• Harm or risk to consumers' health

• Increase in product prices

• More advertisements

• Faster delivery times

What can consumers do with the right to be heard?

• Voice their concerns

• Ignore complaints

• Sell more products

• Increase prices

What does the right to redress allow consumers to seek?

• Compensation or resolution

• More products

• Higher prices

• Faster delivery