MCQ Test BBA 1

What does the term "retail" primarily refer to?

• Wholesale distribution of goods

• Selling goods in large quantities

• Direct selling to end consumers

• Selling services only

The scope of retail management includes which of the following activities?

• Buying and merchandising

• Marketing and promotions

• Customer service and satisfaction

• All of the above

Which of these best defines the nature of retailing?

• Transaction of goods and services at wholesale level

• Selling of goods to consumers for personal use

• Production of goods

• Export of goods

Which of the following is a characteristic feature of retailing?

• Bulk transactions

• Business-to-business transactions

• High frequency and low unit value transactions

• Exclusively service-based

Why is retailing considered important for the economy?

• It has no impact on employment

• It connects manufacturers with wholesalers

• It stimulates demand by making goods available

• It only caters to the luxury segment

Which term best describes the future direction of retail in India?

• Decline due to online retail

• Stagnation

• Rapid growth with technology integration

• Restricted to traditional markets only

Which career option is NOT commonly associated with retailing?

• Store Manager

• Sales Associate

• Data Scientist

• Quality Inspector

What does "technology induction in retailing" mainly involve?

• Only using digital payment systems

• Integrating technology to improve operations and customer experience

• Reducing the workforce by automating tasks

• Focusing exclusively on online retail

What is an example of technology that is enhancing retail customer experiences?

• Manual billing systems

• Self-checkout kiosks

• Fixed pricing without discount

• Traditional physical stores only

Which is a major trend affecting the future of retail in India?

• Reduced internet usage

• Increased adoption of e-commerce platforms

• Shift exclusively to offline stores

• Ban on foreign investment in retail