Đàm phán trong KDQT_Ôn cuối kỳ

On March 15, 2013, International Consumers’ Day in China, the nation’s largest state-run television network ...................... Apple for giving iPhone customers in China a short warranty and for charging consumers to replace faulty back covers on iPhones.

• criticize

• criticized

• have criticized

• criticized for

The first step in preparing for negotiations is ( ).

• knowing a particular executive's background, hobbies, and family status.

• designing agenda for negotiation

• 
  mining the critical information from different resources.

• sizing up the probable goal and preferences of your counterpart's analysis of data.

When doing a creditability study of your counterpart, which of the following is not included in the creditability report?

• capital held

• business scope

• executive's hobbies

• credit status

The negotiating team should include members in each of the following areas except ( ).

• commercial

• techinical

• financial

• psychological

The team leader should generate enthusiasm in his team, maintain the morale under all conditions and obtain the maximum contribution from each member by his own example.

• True

• False

Which factors related to the foreign country will affect the way of negotiation? (multiple correct answers多选题)

• ecnomic

• infrastructure

• political system

• legal system

The order of issues on the agenda is fixed. True or false?

• true

• false

The period covered by the negotiation will be divided into three stages: (多选题)

• opening and reviewing

• bidding and bargaining

• settling and ratifying

• assessing the people and situation

Among the content of business negotiation summary, which of the following is not concerned?

• preparation work

• negotiating efficiency and results

• the writer of contract

• opponent's working style

When drawing up a written contract, you do not need to cover the general clause like insurance, inspection, claim .... True or False?

• True

• False