ISO OVERVIEW

What is the main goal of ISO 9001?

• Improve health and safety

• Ensure quality and customer satisfaction

• Manage environmental impact

In ISO 9001, what document outlines the organization’s commitment to quality?

• Risk Assessment

• Quality Policy

• Environmental Policy

What does “continual improvement” mean in ISO 9001?

• Achieving 100% perfection

• Changing standards each year

• Making consistent improvements over time

True or False: ISO 9001 requires companies to have a written procedure for handling customer complaints.

• True

• False

What is the primary purpose of ISO 45001?

• Ensure data security

• Improve product quality

• Reduce workplace accidents and ensure health and safety

Who is responsible for health and safety under ISO 45001?

• Only the health and safety officer

• Top management and all employees

• External auditors

In ISO 45001, what is the term for identifying potential hazards?

• Quality Assurance

• Hazard Identification

• Customer Satisfaction

True or False: ISO 45001 includes requirements for emergency preparedness and response.

• True

• False

What is the main objective of ISO 27001?

• Manage occupational health and safety

• Securing sensitive information and managing information security risks.

• Improve clients satisfactory

In ISO 27001, which document outlines the approach to managing information security?

• Information Security Policy

• Access Control Policy

• Personal Data Protection Policy