ISO OVERVIEW
Quiz
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Other
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University
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Practice Problem
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Medium
Norasma Zainudin
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16 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
What is the main goal of ISO 9001?
Improve health and safety
Ensure quality and customer satisfaction
Manage environmental impact
2.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
In ISO 9001, what document outlines the organization’s commitment to quality?
Risk Assessment
Quality Policy
Environmental Policy
3.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
What does “continual improvement” mean in ISO 9001?
Achieving 100% perfection
Changing standards each year
Making consistent improvements over time
4.
MULTIPLE CHOICE QUESTION
20 sec • 4 pts
True or False: ISO 9001 requires companies to have a written procedure for handling customer complaints.
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
What is the primary purpose of ISO 45001?
Ensure data security
Improve product quality
Reduce workplace accidents and ensure health and safety
6.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Who is responsible for health and safety under ISO 45001?
Only the health and safety officer
Top management and all employees
External auditors
7.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
In ISO 45001, what is the term for identifying potential hazards?
Quality Assurance
Hazard Identification
Customer Satisfaction
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