CO Week: Oral and Written Comms

TRUE OR FALSE: Communication is the process of sending and receiving messages through verbal or nonverbal means including speech or oral communication, and writing or written communication, and signs, signals, and behavior.

• TRUE

• FALSE

Which of the following is not a Key Feature of Communication according to Communication Mosaics by Julia T. Wood?

• Communication is a process.

• Communication is systemic.

• Communication is symbolic.

• Communication is not just about meanings.

The individual or the group who conveys an idea or message.

• Channel

• Receiver

• Decoder

• Sender

TRUE OR FALSE: There are a lot of potential barriers for effective communication.

• True

• False

Which medium of communication has all of the three components (verbal, visual, vocal)?

• Oral

• Sign

• Written

• Signal

What is the most accurate expression of the flow of communication?

• Sender > Channel > Encoding > Decoding > Receiver > Feedback

• Sender > Channel > Encoding > Receiver > Decoding > Feedback

• Sender > Encoding > Channel > Decoding > Receiver > Feedback

• Channel > Sender > Encoding > Receiver > Decoding > Feedback

Which is NOT a productive facility for Written Communication?

• Chatting

• Speaking

• Texting

• Writing

Postures, gestures, and facial expressions are examples of cues under which communication component?

• Visual

• Vocal

• Verbal

TRUE OR FALSE: Seen Zone is a form of acknowledgement.

• TRUE

• FALSE

Which of the following is a way in which one can improve either oral or written communication?

• Be an active listener.

• Proofread.

• All of the options are correct.

• Be concise.