Operations Management (OP-189)

The operations function mainly consists of activities that are carried out on a __________ basis.

• daily

• weekly

• monthly

• yearly

Which of the following is an example of one of the inputs of a business:

• Services

• Products

• Employees

• Goods

Operations managers have two main objectives in mind: efficiency (keeping costs low) and

• legality (keeping the business in good standing with the law).

• productivity (keeping the business running fast).

• reputation (maintaining the good name of the business).

• effectiveness (keeping customers satisfied).

The foundation of the operations function is

• maintenance and repairs.

• production planning.

• purchasing.

• quality control.

Which of the following is not a main factor in the site selection decision of a business?

• Community

• Media

• Costs

• Labor

Which operations activity is also known as acquisition?

• Logistics

• Inventory control

• Quality control

• Purchasing

A clothing manufacturer reviews a pair of pants from each shipment to ensure the quality of their product. This process is known as quality

• guaranteed.

• delivery.

• inspection.

• assurance.

A clothing manufacturer incorporates quality into its operating system, placing responsibility on each employee. This process is known as quality

• guaranteed.

• delivery.

• inspection.

• assurance.

The money needed to keep the inventory in stock is called a __________ cost.

• holding

• stockout

• purchasing

• production

Running out of inventory can result in

• higher taxes.

• lost sales.

• greater productivity.

• more satisfied customers.