Restaurant and Foodservice Quiz

What delightful experiences do restaurant and foodservice employees whip up for their hungry customers?

• Delicious meals

• Friendly service

• Unique dining atmosphere

• All of the above

What magical ingredient makes Samuel and Luna choose one restaurant over another? It's the secret sauce of ______________ ______________!

Which of the following is a quirky and unique food preference or restriction that people like Lily, Arjun, and Oliver might have?

• Vegan diet

• Preference for spicy foods

• Allergic to peanuts

• Only eat foods that are blue

Imagine Arjun and Zoe are visiting a new restaurant for the first time. They are exploring the menu and the facility. Are they considered repeat guests?

• True

• False

Hey Isla, Anika, and Benjamin! Can you guess which U.S. law is like a superhero cape, swooping in to protect individuals with disabilities from discrimination in all public places? It's the?

• Civil Rights Act

• Americans with Disabilities Act

• Equal Employment Opportunity Act

• Fair Housing Act

Imagine you're at a restaurant with Zoe, David, and Mia, and you're asked to rate your satisfaction with the delicious food using a quick survey. Are these surveys done through comment cards?

• True

• False

Hey foodies! Do you think skipping surveys is a recipe for disaster when it comes to understanding guest satisfaction and improving service at restaurants?

• True

• False

Imagine Charlotte and Ethan are on a secret mission, hired by a mysterious operation to blend in as regular guests and report back on their experiences and impressions. What are they called?

• Undercover Agents

• Secret Shoppers

• Mystery Guests

• Covert Operatives

Imagine Arjun, Avery, and Abigail are running a magical customer service booth at a fair. What delightful outcomes might they experience from providing top-notch service?

• Increased customer satisfaction and loyalty

• Decreased booth traffic

• Negative reviews

• Loss of magical powers

Hey there, curious minds! What are mystery shoppers?

• Undercover retail detectives

• Store managers

• Cashiers

• Sales associates