UAS PPH
Authored by Prodi Bali
Hospitality and Catering
University
Used 2+ times
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13 questions
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1.
OPEN ENDED QUESTION
2 mins • 5 pts
Dalam Good & Service Continuum, Produk service tanpa layanan pendukung disebut....
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2.
OPEN ENDED QUESTION
2 mins • 5 pts
Dalam industri hospitality, terdapat 4 karateristik jasa, "tidak dapat dirasa atau dilihat sebelum pembelian" merupakan karateristik....
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3.
OPEN ENDED QUESTION
3 mins • 5 pts
Dalam industri hospitality, terdapat 4 karateristik jasa, "Kualitas jasa dapat berubah tergantung pada penyedia, waktu dan cara penyampaian layanan." merupakan karateristik....
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4.
OPEN ENDED QUESTION
3 mins • 15 pts
Sebutkan Faktor-faktor yang Mempengaruhi Pertumbuhan dan Perubahan pada Industri Hospitality dari Sisi Permintaan menurut Petzer & Mackay, 2014
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5.
OPEN ENDED QUESTION
3 mins • 5 pts
Sebutkan rumus Average Daily Rate……
(bagi = / , kali = x , tambah = +, kurang = - )
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6.
OPEN ENDED QUESTION
3 mins • 5 pts
Sebutkan rumus Revenue per Room Available (RevPar)..........................
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7.
OPEN ENDED QUESTION
2 mins • 5 pts
Jenis penyajian makanan “Tapas” berasal dari…………
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