NEDCo - L&D

Where should new service application forms be submitted after being filled?

• To the applicant's local government office

• To the NEDCo office and service center in the localities

• To the nearest district assembly

• Directly to the Energy Commission

Which of the following is NOT a type of service connections?

• straight service

• Additional load

• Line Extension Service

• Service Transfer

Which of the following is true about temporary services?

• They must exceed a billing cycle

• They can be handled like regular services but for no more than a billing cycle

• No charges are applied for removal costs

• They do not require prepaid meters

Who should apply for a separate/additional meter?

• The customer requesting the meter

• The landlord of the premises where the account is served

• The Energy Commission

• The tenant of the property

What must happen before a separate meter installation is authorized?

• The customer must pay a special meter fee

• The arrears on the parent account must be fully settled

• The application must be reviewed by the Energy Commission

• The customer must submit a new application form

What is the maximum response time for a new service connection if no line extension is required?

• 1 working day

• 3 working days

• 5 working days

• 10 working days

What is the standard frequency for the alternating current supply?

• 50 ±5% hertz

• 60 ±5% hertz

• 50 ±10% hertz

• 60 ±10% hertz

What is the minimum notice required for a customer to change their maximum supply demand?

• 1 week

• 1 month

• 3 months

• 2 weeks

When does the customer start paying the authorized tariffs?

• When the application is accepted

• From the date NEDCo is ready to service the customer

• Once the meter is available

• After the first power outage

How long does the customer’s contract last?

• 1 year

• 3 years

• Indefinite, but can be terminated by either party with a month’s notice

• Until the meter is replaced