Foundations of Restaurant management 2 Chapter 12

The process that an operation uses to integrate new employees into an organization is called

• training

• diversity

• orientation

• onboarding

What type of training would you use if you needed to teach a new employee how to prepare menu items

• Role-playing

• cross-training

• group training

• on-the-job training

When an employee learns the functions of another job within the operation it is known as trai

• cross-training

• group training

• on-the-job training

• onboarding training

If an employee is entitled to overtime in the course of his or her workweek, that employee is considered to be a part of what class according to the FLSA

• hourly

• exempt

• nonexempt

• overtime

The Fair Labor Standards Act established legal standards for employees, including what

• Child labor laws

• Ban of unions

• Universal job description

• The Affordable Care Act

A discussion with an applicant before the physical interview about an application or resume by a manager is called what?

• Screening

• Filtering

• Discriminating

• Fishing

What should be discussed in a performance evaluation

• Future goals and plans

• Company mission and vision statement

• The onboarding and training process

• The future menu selection process

What law focuses on the protections of individuals during the job selection process?

• EEOC

• COBRA

• ERISA

• ACA

A good evaluation program begins when

• At the six-month employee evaluation

• At the one-year employee evaluation

• On the employee's first day

• On the employee's 90th day

Good performance appraisals or evaluations are often most productive when they focus on what?

• The employee's responsibilities

• The employee's mistakes

• The employee's opportunities

• The employee's peer evaluations