Quiz on Customer Contact Details Management

How do sports coaches and activity leaders meet their duty of care for their customers?

• By ignoring safety protocols

• By ensuring a safe environment

• By focusing only on winning

• By delegating all responsibilities

Give a security reason why a sports club should keep membership records.

• To increase membership fees

• To track attendance

• To ensure only authorized access

• To sell data to third parties

A responsibility of a Fire Officer in managing risk at a swimming pool is:

• Organizing swimming lessons

• Conducting fire drills

• Cleaning the pool

• Selling tickets

A responsibility of a First Aider in managing risk at a swimming pool is:

• Providing medical assistance

• Teaching swimming techniques

• Managing pool maintenance

• Selling merchandise

What is the definition of 'Duty of Care' in a sport setting?

• A moral or legal obligation to ensure the safety or well-being of others

• A guideline for improving athletic performance

• A strategy for increasing team cohesion

• A method for reducing sports injuries

Give one example of a special population group in relation to Duty of Care.

• Elderly individuals

• Professional athletes

• Coaches

• Referees

Identify a type of security used in leisure settings besides CCTV.

• Access control systems

• Snack bars

• Locker rooms

• Parking lots

What does the acronym DBS stand for in health and safety legislation in sport?

• Disclosure and Barring Service

• Department of Basic Safety

• Division of Biological Studies

• Directorate of Building Security

Which term is associated with ensuring fair treatment in sports?

• Equal

• Control

• Record

• Educational

Another responsibility of a fire officer at a leisure centre is ensuring fire exits are clear.

• Ordering new equipment

• Ensuring fire exits are clear

• Planning marketing strategies

• Leading yoga sessions