Chapter 10

Chapter 10

University

5 Qs

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Chapter 10

Chapter 10

Assessment

Quiz

Other

University

Practice Problem

Hard

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Diyana Idrus

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 10 pts

What is the main focus of Total Quality Management (TQM)?

Increasing production speed

Improving the quality of products and services

Reducing employee workload

Decreasing marketing efforts

2.

MULTIPLE CHOICE QUESTION

20 sec • 10 pts

Which of the following is NOT a step in successful TQM implementation?

Build organizational commitment to quality

Ignore customer feedback

Identify defects and trace them to their source

Work closely with suppliers

3.

MULTIPLE CHOICE QUESTION

20 sec • 10 pts

What statistical method is used in Six Sigma to measure improvements?

Surveys

Statistical analysis

Observations

Focus groups

4.

MULTIPLE CHOICE QUESTION

20 sec • 10 pts

Who developed the Six Sigma method?

Toyota

Motorola

General Electric

Microsoft

5.

MULTIPLE CHOICE QUESTION

20 sec • 10 pts

What is the purpose of flexible manufacturing?

Reduce production time by limiting product varieties

Lower costs while increasing product or service variety

Create a fixed production schedule

Organize workers in a linear layout