Management Control Questions

What is the main purpose of controlling in management?

• Planning the next steps

• Monitoring and correcting performance

• Allocating resources effectively

• Increasing employee salaries

Which of the following is NOT a step in the control process?

• Measuring actual performance

• Revising company goals

• Comparing actual performance against a standard

• Taking managerial action

What does a feedforward control focus on?

• Monitoring activities as they occur

• Ensuring activities are correct before they start

• Reviewing outcomes after activities are complete

• None of the above

Which of the following is an example of immediate corrective action in the control process?

• Revising the organizational goals

• Correcting problems as they occur

• Analyzing root causes of deviations

• Delaying action until more data is available

What is the term for the acceptable range of variance between actual performance and standards?

• Performance range

• Deviation margin

• Range of variation

• Control range

Which of the following is a productivity measure?

• Customer satisfaction level

• Amount of output divided by input

• Employee turnover rate

• Net profitability

What is the purpose of concurrent control?

• To predict potential deviations before they occur

• To take action after the activity is complete

• To monitor activities as they happen

• To review historical data for future improvements

Which tool measures performance using financial, customer, internal process, and learning perspectives?

• Ratio analysis

• Balanced scorecard

• Management information system

• Benchmarking

Which of the following is NOT a type of financial control?

• Ratio analysis

• Budget analysis

• Balanced scorecard

• Profitability ratio

What does progressive disciplinary action aim to achieve?

• Imposing the maximum penalty for every offense

• Applying penalties to minimize recurrence of the offense

• Avoiding confrontation with employees

• Providing leniency to all employees equally