MGM4063 Topic 3

What is supply chain?

• A process of delivering products from supplier to the hotels.

• A network of activities, resources, and organizations involved in producing and delivering a product or service to the final consumer.

• A method for developing new marketing strategies and cost cutting measure.

• A system for monitoring employee performance and recognition program.

Who is involved in the supply chain? (Please select 3)

• Manufacturers

• Supplier

• Customer

• Auditor

• Accountant

Which is the correct flow of food supply chain?

• Raw materials > Processing & manufacturing > Packaging > Transportation > Market & retail > Consumer

• Raw materials > Processing & manufacturing > Packaging > Transportation > Consumer

• Manufacturer > Customer > Supplier

• Supplier > Manufacturer > Customer

Which of the following are the reasons for controlling supply chain for hotels? Please select FOUR (4).

• Supplies encourage business growth

• Planning minimizes emergency purchases

• Increased outsourcing

• Proper management watches costs

• Supplier appreciate positive relationship

What is A, B and C respectively?

• Hotel, Supplier, Customer

• Customer, Hotel, Supplier

• Supplier, Hotel, Customer

• Customer, Hotel, Supplier

Which of the following are the factors that affect supply chain management in hotel industry? Please select THREE (3)

• The current trend in the hospitality industry

• Different type of management

• The guest or the customer

• The hotel ownership

• Location of supplier

Strategic methods of supply chain management involves TWO (2) processes which are?

• Commodity analysis

• Documentation and communication

• Supplier development and improvement

• Setting standards

• Supplier management

How material cost give challenges to hotel supply chain?

• Purchasing department set high standards in cost limit and wastage

• Most of its material located far from the hotel location

• The customer request rare items that is unavailable at certain time

• Hotels cannot implement bulk purchases as most supply are perishable

What are the challenges in hotel supply chain management? Please select THREE (3).

• Inventory holding cost

• Location of the hotel

• Material ordering costs

• Delivery distance

• Emergency purchases

Below are the objectives of supply chain management EXCEPT?

• Minimize the cost of materials and material movement

• Optimizing transport and logistics

• Reducing hotel guest complaint

• Improving efficiency